GZCC Services | E-COMM SEMINAR
E-COMM Personnel and Trauma Management
E-COMM personnel face trauma and trauma triggers on a daily basis. The public views E-COMM workers as specialized professionals responsible for handling traumatic incidents while also performing life-saving tasks at the scene. Therefore, the provision of mental health tools has become a necessity within our E-COMM forces.
Providing E-COMM workers with tools to enhance and strengthen their ability to manage trauma at the scene has become increasingly essential as populations grow and emergency calls rise. When workers have addressed their own trauma and deeply buried triggers, they are far better equipped to remain fully present in moments when the injured depend on them. Unfortunately, trauma affects every human being, often surfacing unexpectedly, and has contributed to the increasing number of suicides within the profession.
Even after debriefing, many E-COMM personnel continue to carry personal pain, which too often goes unreported. Why? Generally, due to privacy concerns or the fear of being perceived as "not tough enough" for the job. Many E-COMM workers internalize not only the trauma from the incidents they attend but also their own personal, triggered traumas. Over time, like all humans, this unresolved burden begins to impact all areas of their lives. For some, the weight of maintaining their professional persona eventually becomes unbearable, leading to devastating outcomes.
This one-day Interactive Seminar equips E-COMM workers with tools they can utilize privately and personally at any time. Participants gain a stronger ability to identify and manage self-triggers related to trauma, which may surface before, during, or even weeks after responding to an incident.
Every individual processes trauma differently. When it is left unaddressed—especially among E-COMM workers—it can manifest into critical incidents, which are escalating in today’s fast-paced society with its increasing demands.
During the E-COMM GZCC SERVICES Seminar, your facilitator will guide your team or individual attendees through a day designed to empower them with essential communication tools. Additionally, participants will gain emotional and mental resilience strategies that benefit both their professional responsibilities and personal well-being.
With a medical background, your facilitator has firsthand experience with many of the incidents E-COMM personnel encounter, providing real-world insight into the challenges they face.
For complete privacy your staff can be provided a unique access code to the online portal.
Contact us to build a package to suit your stations needs.
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